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Frequently Asked Questions

What is an Executive Taxi?

One that looks clean, smells clean, you feel safe in and you are proud to be seen in, so that when you reach your destination you are relaxed and ready to attend a meeting or to enjoy time at your destination.

I have left something behind on one of your coaches, how do I get it back?

If you’ve misplaced an item on one of our coaches, please reach out to our office promptly. You can contact us via email at admin@deltacoaches.co.uk or by calling us on 01642 782424. We securely store all lost property for a minimum of 28 days. After this period, unclaimed items are either disposed of or donated to charity. However, please note that for security reasons, we cannot retain lost credit or debit cards. Any such cards found will be destroyed within 24 hours of arrival at our office.

What is DBS / CRB?

This means that your driver has been checked by the Criminal Records Bureau to ensure that you are being driven by a driver that has not been convicted of a crime and that you, your children or a vulnerable adult are being transported safely.

Is the vehicle I am booking insured correctly?

All our vehicles are insured by First Select Insurance of London – They are approved by the “CPT” which is the Trade Association for Passenger Transport in the UK.

If I book to a maximum of 8 passengers will the vehicle take 8 large suitcases?

All our vehicles are extra long wheelbase vehicles with extra luggage space, we can take 8 20Kg cases and one carry on airline hand luggage case per passenger. trailers can also be provided for golf events, cruise transfers etc by prior arrangement.

CONTACT US

Call us in office hours for a quote or more information on 01642 782424
Or use the form below, and we will get back to you.

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Delta Coaches Ltd

Delta Coaches Limited provides assured quality coach hire for local trips around Teesside to UK and European wide coach travel. We offer a range of vehicles from 8 to 70 seats, where you travel in vehicles that are amongst the most modern you will find in the North East of England.

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01642 782424

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admin@deltacoaches.co.uk

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Delta Coaches Ltd
Ethan House
Royce Avenue
Billingham
TS23 4BX

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